Your team
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Retail and eCommerceWellness and classesProfessional servicesReal estateEducation and coursesAgencies and teamsPulpo + ChatGPT
Review chats, reply from your number and hand things over. The conversation stays with your team.
To send: ChatGPT Business, Enterprise or Edu on the web with MCP. Check requirements
Your usual number.
Your whole team.
Now, from your AI too.
Your request in ChatGPT
Send Marta this message: “Hi Marta. You can pick up your order tomorrow from 10 am to 6 pm.”
Can I pick up the order tomorrow?
Hi Marta. You can pick up your order tomorrow from 10 am to 6 pm.
Confirm pickup with Marta.
Your team picks up from here.
Same number
Shared conversations
Assignments and internal notes
Copy and paste
You switch between tools, then bring your team up to date.
With Pulpo
One shared conversation, from the first question to the next reply.
See your request turn into action.
Your request in ChatGPT
Send Marta this message: “Hi Marta. You can pick up your order tomorrow from 10 am to 6 pm.”
Unread
Can I pick up the order tomorrow?
Hi Marta. You can pick up your order tomorrow from 10 am to 6 pm.
Type your message here
You specify the message and recipient. Your team sees the reply in the same conversation.
Your request in ChatGPT
Check unread chats and suggest replies. Pickup: 10 am–6 pm. Do not send anything.
Can I pick up the order tomorrow?
Hi Marta. You can pick up your order tomorrow from 10 am to 6 pm.
Not sent · suggestion to review
You start the request. The suggestion stays in ChatGPT until you ask to send it.
Your request in ChatGPT
Assign Marta’s chat to Sara and leave a note: confirm pickup.
Unread
Can I pick up the order tomorrow?
Confirm pickup with Marta.
Type your message here
Sara gets the chat with its context. The note is for the team; the customer does not receive it.
I’ll take it from here. I have the chat and the note.
As your business keeps moving, everyone knows what has been answered and what still needs attention.
See the WhatsApp CRMStoresQuestions and pickups
ServicesAppointments and follow-ups
SupportIssues and handovers
Give an agent access to your number, remove their access or change their role with an authorized account.
Detailed permissions for each feature are managed in Pulpo.
Give Sara access to this number.
Available actions depend on your role, access to the number and account plan.
Conversations come into a shared space for your team.
Set up the MCP connector and authorize access for your account.
Review the context. Then ask for a reply or prepare the handover.
To send: ChatGPT Business, Enterprise or Edu on the web, with MCP enabled and authorized access. Pro supports reading. Check your account before starting.
Current ChatGPT requirementsYou specify the action, message and recipient. You can also ask for suggestions without sending. Confirmations and access depend on the AI client and the connected account.
In these examples, you start the request. An automatic daily task needs a separately configured automation; connecting MCP does not enable it.
See agents and automationsIn Pulpo, team members with access see the conversation, sent messages, assignment and internal notes. AI suggestions stay in the AI client until you ask to send them.
With an authorized account, you can manage an agent’s access to a number and their role. Detailed permissions for each feature are configured in Pulpo.
The inbox assistant suggests a reply in the editor. You review and send it.
See the Pulpo assistant7 days free. No card. From €39 a month per number.
Your AI account and Meta charges are separate.
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