Your team
Several people, one numberDepartmentsAdvanced and PremiumPermissionsPremiumQuick repliesAutomatic repliesReportsAdvanced and PremiumBy business type
Retail and eCommerceWellness and classesProfessional servicesReal estateEducation and coursesAgencies and teamsA respond.io alternative
Choose a plan per number and organize the people replying. Every inquiry has context, an owner and a next step.
The plan includes people and usage limits. Extras and Meta charges are separate.
Focused on WhatsApp
People included by plan
The process, beside the chat
A gym takes a pending visit from chat to the board.
Asks about a trial class
Can I try a class before signing up?
Create the opportunity from the chat. Marc becomes its owner.
Check0
Visit pending1
Today · time to be agreed
Confirmed0
Can I try a class before signing up?
Marc owns the pending visit
The inquiry has a stage and owner. The time is still awaiting confirmation.
The customer already shared a preference
Mornings suit me better. What options do you have?
The assistant proposes the text. Marc checks times before sending.
Mornings suit me better. What options do you have?
Marta wants to try before signing up.
AI prepares a reply
Hi Marta. Of course, we can look at a morning trial class. I’ll check the available times and send you the options.
A useful draft without inventing a slot or assuming a booking.
Marc hands the inquiry to Sara
Have you checked the times?
Reassign the chat and leave the preference in an internal note.
Have you checked the times?
Wants a morning trial. Available times need confirmation.
Marc · today, 13:10Hi Marta. I’m Sara, taking over your inquiry and checking morning options.
Sara is handling it · the note stays with the handoff
The customer stays in the same conversation. The team continues with context.
The number is shared. The work has owners.
Choose the plan for your business number and the people who will handle it.
Save contacts, notes and opportunities with stages to continue from the chat.
Write with the assistant and configure agents or Flows when you need automation.
The AI assistant is included. Autonomous agents and Flows require a compatible plan and setup; detailed permissions require Premium.
See plans and terms
Sara finds the preference Marc left
Invite the people handling your number and define access. The conversation, opportunity and notes help prepare each reply.
How ChatGPT works with your teamOwnerWho continues the inquiry
StageWhat still needs confirmation
AIHelp writing
Start with your number and the way you already help customers.
First check how it is connected and what its current setup requires. Eligibility, changing providers and history synchronization depend on Meta and the connection type.
Assign number access and define your team’s roles.
Create an opportunity, prepare a reply and test a handoff with a note.
Before you start
Pulpo offers plans per number. respond.io offers Starter with unlimited active contacts and Growth and Advanced by monthly active-contact tiers. Check each plan’s limits.
Official respond.io pricing · checked October 7, 2026Yes. Each plan has included people, stored-contact and usage limits. Additional agents and other extras are purchased separately.
See plans and termsPulpo focuses on WhatsApp. If you need other channels in one inbox, review multichannel options before deciding.
First check how it is connected and what its current setup requires. Eligibility, changing providers and history synchronization depend on Meta and the connection type.