Your privacy is very important to us. It is PulpoChat's core policy to respect your privacy regarding any information we may collect from you across our website, https://pulpo.chat, and other sites we may own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Collected data

PulpoChat uses the collected data to supply its clients with the following services:

  • To surf the PulpoChat website as pleasantly as possible, we save your personal information and data (with your permission) regarding your surfing habits and the use of our services. This allows us to personalize the website and targeted offers and recommendations that you might find interesting.
  • With your permission we use your data to inform you about the development of the site, special offers and promotions. If you no longer wish to receive this information, please let us know by sending an e-mail to support@pulpo.chat.
  • If you create a PulpoChat account we save your data on a secure server. In your PulpoChat account we save information such as name and address, telephone number, e-mail address, delivery and payment information, so you don’t need to fill in your information with every visit.
  • Data about the use of our site and the feedback we receive from our visitors helps us improve our site to further develop and improve the service.
  • PulpoChat promotions may require your personal details from you, such as your name, address and email address. We use this information to carry out our marketing and promotional efforts.
  • PulpoChat uses all the features of Google Analytics for Display Advertisers. We obtain specific cookie data, such as the source, medium and keyword used to visit our website.
  • Use the ​Ads Settings​ to opt-out of Google Analytics for Display Advertising and customize Google Display Network Ads.
  • PulpoChat uses Remarketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, may show PulpoChat ads on sites across the Internet.
  • PulpoChat and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to the website.
  • PulpoChat and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the site.
PulpoChat will not sell your information

PulpoChat will not sell your personal information to third parties and will only communicate to third parties involved in the execution of your application. Our employees and our third parties are obliged to protect the confidentiality of your personal information.

Your personal information is safe with PulpoChat

We appreciate the trust you have in us and we will be extremely careful with your data. When you place an order or access your PulpoChat account, Transport Layer Security (TLS v1.2 or higher) technology is protecting your data on the Internet. Your data will always be protected and kept confidential.

Cookies

Cookies are small pieces of information that your browser save at your computer. PulpoChat uses cookies to recognize you at your next visit. Cookies enable us to collect information about the use of our services and to improve and adapt to the needs of our visitors. Our cookies provide information related to personal identification. You can set up your browser so that you can visit PulpoChat without receiving cookies.

If you have any questions about the Privacy Policy of PulpoChat, please send an e-mail to support@pulpo.chat.​ Our customer service will help you if you need information about your data or if you want to change them. If a change of our privacy policy will become necessary you will find the most recent information on this page.

Changes

We reverse the right to update our privacy policy and data processing policy over time, and that means sometimes we have to change the legal terms under which our Services are offered.

If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by this Policy (including the binding individual arbitration clause).