How can PulpoChat benefit my business?

PulpoChat is the tool your team needs to provide your customers superior support.
Designed for your team's collaboration and productivity with better capabilities for WhatsApp.

Accessible to everyone, ready in a few minutes

What do I need to start?

1. A WhatsApp account (can be either Personal or Business)

2. A computer for each agent

1
Sign up in minutes

Fill out a short form and create your account

2
Choose your plan

Select from the three plans the one that best suits your needs

3
Invite your team

Send a chat access invitation to your agents

4
Scan the WhatsApp QR code

Scan the QR code to synchronize your WhatsApp account with PulpoChat

You can start using PulpoChat now! It took only 2 minutes 😉

I want to start my free trial now!

7 days free trial without having to put the payment card

Working together means answering faster and better

WhatsApp is the most used communication app and it is where your customers want to communicate with you. Discover the advantages of having your entire team working on WhatsApp at the same time:

  • Distribute incoming chats among your agents
  • Cover a wider time slot
  • Perfect for remote teamwork
  • Increase your closeness to your customers and their satisfaction

Keep all communication on WhatsApp under control

Monitor and compare key customer service performance indicators at team and agent level to know exactly where there is room for improvement.

  • Average resolution time per team and per agent
  • Response time per team and per agent
  • Agent Uptime
  • Get detailed analytics and trends
  • Compare the data with previous periods
  • Monitor the activity of your agents

Tools to optimize and organize your communication on WhatsApp

PulpoChat offers much more than WhatsApp Web: a professional tool to allow your team to be faster and more efficient.

  • Quick answers accessible with a click or a shortcut
  • Edit text and emoticons to better express yourself
  • Schedule messages for future times or dates
  • Delayed message sending to review it again
  • Chat resolution to keep your inbox in order
  • Include signatures to personalize the message of each agent
Screenshot preview

Manage several WhatsApp numbers at the same time

If you have several WhatsApp numbers, you can connect to all of them simultaneously from your computer.

  • Manage all your numbers easily
  • Get aggregate statistics or by number
  • Distribute your agents among your numbers
  • Your agents can switch among numbers with a click
Screenshot preview

Extend you contacts' data for a more personalized service

Offering a close, precise and impeccable service to all your customers is the first step to ensure more conversions.

  • Include metadata (eg order number, shipping number, etc.)
  • Leave notes about the client for other agents
  • Apply labels to classify your customers
  • Add useful information for closer treatment
Easy and complete API + Webhooks solution

<Hello World/>, developers 😃

WithPulpoChatyou can easily integrate ourAPI to automate all communication on WhatsApp, send automatic or scheduled messages, integrate your CRM, create your own chatbots and much more, without complications.

  • Send and receive messages via API + Webhooks easily in minutes.
  • Simple and flexible Extensively documented APIwith examples.
  • Get ready-to-use code samples in over 14+ languages.
  • use ourAPI testerwith more than 30 use examples with code.
  • Easy integration for chatbots and incoming messages with Webhooks.
  • Explore more than 15 tutorials of API usage with practical examples.

Join thousands of teams that have already improved their communication on WhatsApp

Our mission is to supply teams of businnesses of all types and sizes with a powerful yet simple tool to provide professional and personalized customer service on WhatsApp. Years of experience and our commitment to continuous improvement allow us to offer a robust solution and excellent customer support.
+1000teams
+48millions
+2millions
+30%sales

Yes, it's just what I was looking for!

Start now in a few minutes, free and without any commitment

Use cases

Does PulpoChat suit my needs?

PulpoChat is designed to help small and medium-sized companies of any kind to offer an excellent service in team on WhatsApp in a simple, immediate and uncomplicated way.

Clinics and health centers

When it comes to personal matters like health, you need to make your clients feel safe and comfortable. WhatsApp is safe, fast and everyone knows how to use it.

WithPulpoChatyou can:
  • Schedule appointments
  • Send confirmations and reminders
  • Share files and photos
  • Address doubts and concerns
Schools and academies

Schools are among the most innovative industries because they need to respond quickly and effectively to all the changes in society. This is what you can offer your customers withPulpoChat:

  • Provide support on WhatsApp about your services
  • Share learning material
  • Provide quick and private responses
  • Create student communities to share knowledge
  • Send general and personal communications
Services

Insurance companies, credit services, all kinds of consulting, coaching, real-time news, you name it. If you have a small business or your type of activity does not allow you to access the official WhatsApp API,PulpoChatis what you are looking for.

WithPulpoChatyou can:
  • Provide your services through WhatsApp
  • Multi-agent chat: assign each chat to the specialist in your team
  • Manage your customers with tags and metadata
  • Keep track of your activity on WhatsApp with statistics and reports
Logistics

Timely notifications and customer support are the most important aspects when it comes to communication in this field.PulpoChatit can be easily integrated with your system to offer automatic notifications and respond to queries.

WithPulpoChatyou can:
  • Send confirmations and reminders
  • Send and receive files and photos
  • Multi-agent support: have your entire team take care of your customers
  • Increase the productivity of your team with statistics and reports
Online stores

Answer queries, send relevant information, solve problems, increase sales.PulpoChatmakes it easy for your business and your team to be on your customers' favorite messaging platform.

PulpoChatit allows you:
  • Send confirmations and reminders
  • Send and receive files and photos
  • Multi-agent support: have your entire team take care of your customers
  • Increase the productivity of your team with statistics and reports
Restaurants

How many times have you been asked if you accept delivery or takeout orders via WhatsApp? It's time to get up to speed and provide the service everyone demands. When your customers contact you on WhatsApp, withPulpoChatyou can:

  • Answer queries
  • Confirm reservations
  • Share files and photos
  • Send notifications and reminders
Pricing

Multiple plans for all kinds of needs

Fixed costs without surprises
·
Flexibility without permanence
·
Monthly cost without commitment
Do you have several WhatsApp numbers? Hire multiple plans according to your needs!

Exclusive offer for life!

Sign up today and get a special reduced price by saving up to $240 USD per year. Only available now!

Standard

Ideal for small teams with moderate volume of messages.

$4939 USD / month

Equivalent ~= R$ 156.9 *

  • 1 WhatsApp number included
  • 2 agents included
  • Analytics and reports by agent
  • 20,000 text messages
  • 10,000 multimedia messages
  • Unlimited incoming messages
  • Unlimited customer management
  • Quick replies
  • Private notes among agents
  • Chats and contacts Synchronization
  • Chat categorization
  • Scheduled messages
  • Messages with personalized signature
  • Media messages of up to 3 MB
  • 4 months of data retention
  • API Access + Webhooks
  • Standard support in English

Advanced

For medium teams with higher volume of messages and analytics.

$7969 USD / month

Equivalent ~= R$ 373 *

  • 1 WhatsApp number included
  • 6 agents included
  • Analytics and reports by agent
  • 50,000 text messages
  • 20,000 multimedia messages
  • Unlimited incoming messages
  • Unlimited customer management
  • Quick replies
  • Private notes among agents
  • Chats and contacts Synchronization
  • Chat categorization
  • Scheduled messages
  • Messages with personalized signature
  • Media messages of up to 10 MB
  • 1 year data retention
  • API Access + Webhooks
  • Standard support in English

Premium

The most complete and unlimited solution for demanding teams.

$11999 USD / month

Equivalent ~= R$ 536 *

  • 1 WhatsApp number included
  • 10 agents included
  • Analytics and reports by agent
  • Unlimited outgoing messages
  • Unlimited multimedia messages
  • Unlimited incoming messages
  • Unlimited customer management
  • Quick replies
  • Private notes among agents
  • Chats and contacts Synchronization
  • Chat categorization
  • Scheduled messages
  • Messages with personalized signature
  • Media messages of up to 30 MB
  • Unlimited data retention
  • API Access + Webhooks
  • Priority support in English
Do you need more than 10 agents? No problem!
Add as many agents as you need in the Premium plan for only

$9 USD

monthly fee for each additional agent ~= R$ 49 *

* All plans are monthly renewable with no permanence commitment or cancellation costs.
* The final price could include VAT depending on the country within the European Union without corresponding "VAT" number.

Do you have any question?

Here are our answers to frequently asked questions

Sure, PulpoChat works with any WhatsApp number, personal or business.

Of course, you can continue using the WhatsApp app on your cell phone without losing the contacts, chats, or messages stored there. You will always have control of your number and all data.
PulpoChat simply allows you to increase the capabilities of WhatsApp for better team productivity, without losing your data, and operate as you always have in a simple and more flexible way.

Yes, you can have all the numbers you need within the same account and keep everything under control. Keep in mind that for each WhatsApp number it will be necessary to associate an individual payment plan.

It is not possible to make calls and video calls, however, there are many other useful functions that you can use instead, such as sending voice messages and videos.

Our plans can be paid with any bank card from the main international circuits, such as Visa, Mastercard, Maestro, American Express, etc. After the first payment, the card data will be stored in a totally secure way in your account so that the system makes the successive charges automatically every 30 days through our payment partner Stripe. The subscription can be canceled at any time without problems.

There is no additional cost per message. Our prices are simple, fixed and predictable every month, without surprises and totally transparent. If you need more messages from the recruiters, you can always upgrade to the Premium plan for a high volume of messages sent.

The best relationships are based on the freedom of each one, therefore we are not going to force you to be with us for even a minute more than you want. You can cancel the service at any time. The cost of the service is monthly, without any long-term commitment.

Yes, you can send messages to any WhatsApp number, even if you don't have it saved on your cell phone.

WhatsApp does not support the sending of unsolicited messages, therefore any practice that is explicitly prohibited by WhatsApp is also prohibited in PulpoChat. Remember that you will only be able to send messages and notifications that your contacts expect and want to receive.

To be able to use our platform you only need a WhatsApp account, a mobile phone to scan the QR code and a good internet connection. You will not have to go through the Facebook / Meta validation process and you will be able to start using PulpoChat in a matter of a few minutes without giving explanations to anyone.

Not at all, whatever the size of your company or the business you are in, you and your team are welcome at PulpoChat.
Currently, many types of businesses, from small companies to businesses with hundreds of employees, from very diverse sectors, use PulpoChat to improve the quality and productivity of customer service on WhatsApp.

Of course, each WhatsApp number you want to connect can have a different plan depending on your needs. Choose the plan that best suits you when you connect it, and later you can always upgrade or downgrade in a few clicks.

Of course! We value your privacy and security more than anything else, so you're in good hands. All data that passes through PulpoChat is end-to-end encrypted so that your messages, media files, voice messages, locations, etc. are protected and under your control at all times.

Of course! All our plans include API + Webhooks integration. For more information, see documentation for developers and software integration.
Also, thanks to the API and our documentation with dozens of examples in 15+ programming languages, you will be able to integrate any existing CRM, ERP or CMS on the market.
You can also use Zapier or Make/Integromat to interface any third party system or API with our API. The possibilities are almost endless 😀

Yes, we offer on-demand annual plans for one or several numbers with a 1-month free discount, so you pay 11 months and get 12 months of service 🥳
Contact us for more information.

Do you have more questions? Talk to our team!

What about signing up up for a free trial?

It is not necessary to put your card and you can use the platform for 7 days without limits