Your team
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WhatsApp campaigns
One message for your list. Replies for your team.
Hi, Anna. Yoga this Thursday at 7 pm. Want to join?
Hi, Marta. Yoga this Thursday at 7 pm. Want to join?
Hi, Lucía. Yoga this Thursday at 7 pm. Want to join?
Yes! Is there room for two?
Campaigns in Standard, Advanced and Premium. Plan limits apply; Meta charges are separate.
Recipients
I want to notify people who signed up for yoga updates.
Message
Preview · Marta
Hi Marta. We’re adding a new yoga class on Thursday at 19:00. Would you like the details?
Schedule
List reviewed · send not activated yet
Recipients
Let each person see their name in the message.
Message
Preview · Marta
Hi Marta. We’re adding a new yoga class on Thursday at 19:00. Would you like the details?
Schedule
Preview reviewed · example template
Recipients
How many messages went out? Does anything need a review?
Message
Preview · Marta
Hi Marta. We’re adding a new yoga class on Thursday at 19:00. Would you like the details?
Schedule
Send progress80%
Processing · review the results
Decide recipients, content and timing before activating.
Select contacts or import a CSV with the details you need.
Personalize fields such as the name and check each contact’s message.
Schedule the start and check its status. You can pause and resume the send.
Sara continues the conversation
Campaign replies arrive at the same number. Assign inquiries and leave a note to continue without asking which message they received.
How your team handles repliesOne numberThe customer knows where to reply
Your teamEach inquiry has an owner
The contextContinues in the same chat
You need recipients’ permission for your communications. Importing a list does not mean its contacts gave consent.
On the official WhatsApp API, starting a conversation or sending outside the 24-hour service window requires a Meta-approved template.
Meta may charge for template messages depending on country and category. Check rates and the estimate before sending.
No. Delivery depends on the number, recipient, WhatsApp policies and limits. Check results and review failures.