Customer support
Chats keep piling up.
Assign conversations and pick each one up with its history. Your team sees who’s already handling it.
See how chats are assignedYour team
Several people, one numberDepartmentsAdvanced and PremiumPermissionsPremiumQuick repliesAutomatic repliesReportsAdvanced and PremiumBy business type
Retail and eCommerceWellness and classesProfessional servicesReal estateEducation and coursesAgencies and teamsCRM for WhatsApp
Handle customer queries and sales on WhatsApp with your whole team. Assign chats, reply with AI and follow up on every opportunity.
From €39 a month per number · 7 days free
No card. Meta's own fees are extra.

Assign the chat. Reply. Keep the context for your team.
4, 7, or 10 people on the same number. Every chat has its owner, and you see who is already replying, from your phone too.
Draft a reply using the chat context, translate it into your customer’s language and review it before sending.
In every plan.
See the assistantFrom your number, using what you teach them and the handoff you configure.
Orders, questions and new opportunities. Start with what takes up most of your team’s time.

Customer support
Assign conversations and pick each one up with its history. Your team sees who’s already handling it.
See how chats are assignedCommon questions
AI drafts the reply using the chat context. A person reviews and sends it.
See how AI helpsSales and follow-up
Move each opportunity through its stages and keep the context handy for the next step.
See the sales pipelineSeven days free, no card.
Orders, classes, proposals. Find an example that feels like your day-to-day.
Retail and eCommerce

Do you have this T-shirt in size M?
Sara is handling this chat
Share product and order enquiries. Your team replies with the conversation history at hand.
See the exampleWellness and classes

What time is Thursday’s class?
Quick reply: class times
Prepare your schedules and updates. Reply between sessions, with everything in one place.
See the exampleProfessional services
Could you send me a quote?
Contact updated · proposal needed
Save what each customer needs, assign the conversation and prepare the next step.
See the exampleEvery chat moves through your funnel. Campaigns go out at your pace.
Connect Claude: it reads your chats and sends from your number when you ask it to.
In every plan.
From your phone too.
On desktop, and you confirm it with Meta. We tell you what it asks for first.
Each person signs in with their own account.
The evening shift doesn't raise the bill: 4, 7 or 10 people per number.
Room for your team
39€
per month, per number
4 people
Room for your team
69€
per month, per number
7 people
Room for your team
99€
per month, per number
10 people
Seven days free, no card. Meta messaging charges are separate.
Seven days free, with your number and your real customers.
€39 on Standard, €69 on Advanced or €99 on Premium, per month for each WhatsApp number. Paid annually, 10 months out of twelve are charged. Each number is its own subscription, and Meta's own fees are extra.
Yes, for Android. On iPhone or any other phone, in the browser with the same account. The number is connected on desktop.
You can connect your number if it meets Meta’s requirements. To keep using WhatsApp Business App, check its eligibility for coexistence.
Meta can block a number that sends messages people didn't ask for. Here, campaigns go out with Meta-approved templates, and anyone who doesn't want them opts out with one word: that's how you send within its rules.
Try Pulpo with your number. Invite your team and manage real conversations for seven days.
From €39 a month per number · 7 days free No card. Meta's own fees are extra.