WhatsApp agent with product data

Your information,in your replies.

Prepare a sheet with your product data. The agent consults it when replying and can log issues.

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Requires a plan with Flows, configured connections and a test execution.

A person checks an order on their phone while a colleague packs parcels in the shop.

A task in your business

What care does this plant need?

PulpoChatReply on WhatsApp

What care does this plant need?

WhatsAppReceive the question
Google SheetsRead the sheet
WhatsAppSend the reply

Reply on WhatsApp

This plant needs indirect light and moderate watering.

Start from a prepared flow

Adapt connections and data

Test before activating

From the start to the result.

For this example, you prepared “indirect light and moderate watering” in the sheet.

The customer asks about a product

WhatsApp agent with product data

What care does this plant need?

For this example, you prepared “indirect light and moderate watering” in the sheet.

PulpoChatReply on WhatsApp

What care does this plant need?

WhatsAppReceive the question
The rule distinguishes a support inquiry from a preparation input.
Google SheetsRead the sheet
The agent reads the product information you have reviewed.
WhatsAppSend the reply
The reply returns to the conversation.

Reply on WhatsApp

This plant needs indirect light and moderate watering.

The reply queries the prepared sheet. Also test how an issue is logged.

Explore the template steps

The diagram shows the catalog's nodes and connections. Review their fields and credentials inside the Flows editor.

The flow is prepared. You provide the configuration.

Choose “Use template”
Open Flows in your account and choose this template from the catalog. «AI WhatsApp Agent: Data Training & Smart Customer Support»
Prepare its connections
Complete credentials, data and instructions for your business task.
Test the result
Run a representative case and check each step before activating the flow.

Before you start

A Pulpo account and plan with Flows available.
OpenAI and Google Sheets credentials; sheet and columns prepared.
Allowed URLs, product data and the separation between preparation and support reviewed.

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Before using this template.

What should I check in this flow?

Review the content extracted from each URL. The template does not guarantee learning from any website or keeping its data up to date.

What happens after I register?

Open Flows and choose “Use template” in the catalog. Registration opens your account; you will still need to configure and test the flow.

Can I change the steps or stop the flow?

You can edit the nodes and deactivate the flow in the editor. Repeat the tests when you change instructions, connections or data.

Can external connections have separate costs?

Yes. AI models and connected services may require their own account, permissions and usage fees. Review each template connection.

Choose the task you need.

See every template