Bot Agente IA che comprende testo, audio, immagini e documenti

Create your Custom Business AI Agent that speaks, sees, listens and replies to your customers.

🚀 What this workflow does

1. Receives any inbound WhatsApp message via a PulpoChat Trigger
2. Detects the medium – text, voice note, image or document (PDF)
3. Processes accordingly
   • Text → straight to the AI brain
   • Voice notes → download ➜ Whisper transcription
   • Images → download ➜ GPT-4o Vision analysis
   • PDFs only → download ➜ text extraction
4. Feeds the cleaned input + short-term memory buffer (20 turns) to an OpenAI Chat Agent (GPT-4o-mini by default)
5. Sends the answer back through PulpoChat:
   • If the user sent audio, the bot replies in audio (OpenAI TTS ➜ saves mp3 to Google Drive ➜ returns the public link).
   • Otherwise, returns plain text.
6. Gracefully rejects anything that isn’t text, image, audio or a PDF (“Sorry, you can only send …”)

Result: a polite, context-aware concierge that can read your contract, describe your cat photo, or summarize a 3-minute rant into a single line—without ever leaving WhatsApp.

🧩 Key components

(Sticky notes in the canvas label the four media lanes so future-you won’t get lost.)

🛠️ Prerequisites

• PulpoChat device + API key
• OpenAI API key (chat, whisper, TTS, vision)
• Google Drive OAuth credentials (for audio replies)

💡 Ideas & extensions

• Pipe extracted conversation data into HubSpot or Airtable.
• Replace GPT-4o with your on-prem model ➜ just swap the Chat node.
• Add a Sentiment node to auto-escalate angry customers.
• Expand document branch to Word, PowerPoint or spreadsheets.

⚖️ Limits & best-practice nudges

• Only PDFs are accepted for now; other file types trigger a polite rejection.
• The workflow rate-limits itself by design (single execution per message), but you may want extra guards if you point it at a large audience.
• Delete Google Drive files after sending (already included) to keep storage costs clean.
• Remember WhatsApp’s 24-hour customer-initiated window.

🏁 Ready, set, automate!

Import → Hit Active. Your WhatsApp number just became a futuristic, multimodal AI agent. Enjoy the peace and quiet while it handles the chatter. 😉