Your team
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Retail and eCommerceWellness and classesProfessional servicesReal estateEducation and coursesAgencies and teamsWhatsApp channel button
For anyone who opened a WhatsApp channel and has spent months waiting for people to turn up on their own.
Free and no account. The code is yours.
Copy it from WhatsApp, pick the corner and the size, and take the code with you.
Copy it from the channel, under "Channel info". It starts with whatsapp.com/channel followed by twenty-four letters and digits.
That isn't a channel link. It has to be the whatsapp.com/channel one the app gives you.
It shows inside the button, next to the icon. Leave it empty and only the icon is left.
It shows on hover. It doesn't appear on touch screens, so don't put anything important in it.
How it looks
Your code
It goes inside the <body> tag of your site. Anywhere in it.
The button opens your channel. Add a chat link to your posts so people can talk to your team.
From your channel to your chat
Hi, I saw the classes on your channel. What time is yoga?
Post a link to your number in the channel. Pulpo organizes incoming chats when you connect that number.
Hi, I saw the classes on your channel. What time is yoga?
Hi, Carmen! Thursday’s class starts at 7:00 pm. Does that work for you?
The team can see who is handling the chat.
A visible owner and chat context shared with your team.
Your team can continue the conversation.
Assign conversations, keep the context and draft replies with AI. Each person signs in with their own access.
How your team works in PulpoChat ownersWho handles each chat
ContextMessages and internal notes
RepliesShortcuts and AI drafts
Questions
In WhatsApp, open your channel, go to "Channel info" and copy the link. It starts with whatsapp.com/channel.
Yes. The channel is created in WhatsApp, not here: this makes the button that points at yours.
Yes. It's HTML, so it works anywhere that lets you paste code.
Yes, but not in the same corner: one on the right and one on the left, or they sit on top of each other.
No, and it isn't up to us: WhatsApp doesn't say who follows a channel. If you need to know who you're talking to, that's a number, not a channel.
Post on the channel and leave a number where people can reply to you.